Upgrading and Downgrading Subscriptions

To change your number of licenses, do the following:

  1. Browse to the customer portal at https://portal.cwkanban.com/clientarea.php. Log in when requested.
  2. In the "Your Active Products/Services" section, click on the name of the subscription to upgrade.
  3. In the Actions section on the left side of the page, click "Upgrade/Downgrade Options".
  4. In the New Configuration column, type your new number of licenses, then submit the form.
  5. Review the order and submit the form. You will be directed to PayPal to submit the payment.
  6. Pay the invoice.

The upgrade will be applied within 1 business day of receiving payment.


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